Built from the inside
Over 15 years running partner programs.
Never as an observer.
Seven years at a major enterprise software company. Technical presales,
partner webinars, enablement. Learning what partners actually need to
close a deal from the inside out.
Then I joined a global B2B SaaS company as an early employee. The partner
function didn't exist. I built it: the training curriculum, the onboarding
infrastructure, OKR frameworks, a team of 17. The company grew from roughly
100 partners to 800+ and from 1,500 end customers to more than 8,000.
Then I did it again at an agentic AI platform. Nothing existed.
Partner Academy, deal registration, a 13-week co-deployment program,
85 partners onboarded with no playbook to start from. For a product where
deployment is the work, not the demo. I know where it breaks because I ran it.
I'm not a researcher who studied this. I'm the person who built it,
owned it, and fixed it while it was still running.